Reference Designer

I had no other option but to complain Better Business Bureau for my adsense issue. I actually wanted to cooperate with Google to resolve the issue amicably and to their satisfaction. However, google neither replied satisfactorily, nor paid attention to my request.

I got the following confirmation mail from BBB.

Thank you for filing your complaint. As you requested, below is a copy of your complaint.

Within the next business day, you will receive an email acknowledging receipt of the complaint.  That acknowledgment will also give you information on how you can track the status of your complaint through our website.

Complainant Information

Mr. Vikas  Shukla
832 Hillside Ave
Attleboro, MA 02703 USA
shukla_vikas@hotmail.com
Phone: (508) -34-2-5388
Fax:

Company Information:

Google, Inc.
1600 Amphitheatre Pkwy
Mountain View, CA 94043
Website:
Phone: (650) 330-0100

Complaint Text

I was a adsense publisher for over two years. My website http://diggsamachar.com, http://referencedesigner.com and http://janatanews.com had decent traffic and I was making about $200 to $300 a month using google adsense.

In June 2009, I got a notice from google that my adsense acount has been canceled. I contacted Google about the reason of the cancellation. They replied that – “that your account poses a significant risk to our advertisers.”. On repeated request for explanation, they did not disclose what how my websites was posing risk to the advertisers.

Some of my website has scholarly tutorials and articles. For example, please check http://referencedesigner.com/tutorials. I am author of the book entitled “Signal Integrity for PCB Designer”. My website http://diggsamachar.com has user generated contents. It also has a forum http://diggsamachar.com/adrforum.

Google also had the complain about the pictures of my photo uploading page at http://diggsamachar.com/pics. This was promptly addressed and I received the following email from Hannah, which acknowledged the fact the my website was now in compliance with the google policy.

Part of the email

Hello Vikas,
Thank you for making the requested changes to your site in order to
comply with our policies.

I also had removed all the ads from http://diggsamachar.com/pics which I supposed was creating issue.

It is painful to take off the adsesne suddenly one day.

Resolution Sought: I would like google to reinstate the Adsense. I stand to loose $50,000 of equivalent future earning.
Date Problem Started: 6/11/2009
Date of Transaction:
Amount in Dispute: $50000.00
Invoice Number:
Complaint Type: Ad Practices
Product or Service: Google Adsense – Google pays publishers.

If you have any questions regarding your complaint, please contact the Complaint Dept. at (408) 278-7400 or email info@bbbsilicon.org.

Complaint Department

BBB of Silicon Valley

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